No Wireless Connection

If your computer does not recognize any wireless connection, go to Start, then Control Panel, then View Network status and tasks (note:  this will only show under "Category" view)  One of the connections displayed should be a Wireless network connection.  If you do not see this, please set up a wireless connection by following our  Wireless Set-Up Guide.

Computer Recognizes Wireless but Cannot Connect to the Network

Try the options below if your computer displays service bars but is still unable to connect to the internet, or if your computer shows an inactive connection (aka recognizes a wireless card, but cannot connect to the network itself).


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